Let's Set Up Your LeadTime Account
Request a custom AI assistant, Inbox API access, or invoicing help — talk directly to the team that builds LeadTime.
Get in Touch
Whether you're ready to deploy or just evaluating your options, our team responds directly — no automated routing, no sales scripts.
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support@anouksolutions.com Product support
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Chat on WhatsApp Quick questions & support
Common Questions
Everything you need to know before reaching out.
What products does Anouk Solutions offer?
We currently offer two products: LeadTime — a live bulk messaging and notification platform available now at lead-time.co.za — and Anouk Fleet — a live real-time GPS fleet management system available now at anoukfleet.com.
How do I get started with LeadTime?
Head to lead-time.co.za and set up your workspace, import your contact base, and send your first campaign within minutes — no lengthy onboarding, no procurement process.
Can LeadTime handle large contact lists?
Yes. LeadTime is built for volume — you can import large contact lists, segment them, and send to thousands of recipients in a single action. It handles the queuing and delivery automatically.
How do I get started with Anouk Fleet?
Head to anoukfleet.com to explore Anouk Fleet, or reach out via this form and we'll get you set up.
Is support available directly from the developers?
Always. When you contact Anouk Solutions, you talk to the engineers who built the product — not a support queue or a call centre. We respond within one business day, typically much faster.
Where is Anouk Solutions based?
We are a registered South African company (Anouk Solutions (Pty) Ltd), built for the local market and beyond. Our infrastructure runs on Google Cloud in the europe-west1 region, giving excellent latency across South Africa.
How can we help?
Choose the right tab for your request and we'll make sure it gets to the right person.
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AI Assistant Request
For LeadTime customers who want a custom AI assistant built for their business.
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API Access Request
For LeadTime customers who want to integrate with the Inbox API.
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Invoicing Request
Need a new invoice, or have a question about billing on your LeadTime account? Tell us the details and we'll sort it out.